Last updated: 28 September 2026

We want your R4C3 order to reach you safely and efficiently.

SHIPPING AREA

R4C3 currently ships within South Africa.

If we expand our shipping destinations in the future, additional delivery information will be published on our website.

SHIPPING COSTS

Available shipping options and applicable delivery charges will be displayed at checkout.

From time to time, R4C3 may offer promotions that include free shipping on qualifying orders.

Any applicable free-shipping offer will be clearly communicated on the website.

PRE-ORDER DELIVERY

Pre-order products are not immediately available for dispatch.

When you place a pre-order, your product will first go through the relevant production and fulfilment process before being shipped.

The estimated fulfilment timeframe will be communicated on the product page or through our customer communications.

Because production and logistics can be affected by circumstances outside our control, estimated delivery dates are not guaranteed dates.

If there is a significant change to the expected timeframe, we will communicate the relevant update.

DELIVERY TIME

Once your order has been dispatched, delivery times will depend on the courier service and destination.

You will receive relevant delivery information once your order has been processed and dispatched.

DELIVERY ADDRESS

Please make sure that your delivery address and contact details are correct before completing your order.

R4C3 cannot be held responsible for delays or additional costs resulting from incorrect or incomplete delivery information supplied by the customer.

COURIER DELAYS

Once an order has been handed to the courier, delivery is subject to the courier's network and operating conditions.

Unexpected delays may occur due to factors such as high delivery volumes, weather, public holidays, operational disruptions or other circumstances outside our reasonable control.

If you experience a delivery issue, please contact us and we will assist where possible.

FAILED DELIVERY

If a courier is unable to complete delivery because the recipient is unavailable or the delivery information is incorrect, additional delivery arrangements or charges may apply.

We will work with you and the courier to resolve the issue.

ORDER TRACKING

Where tracking is available, tracking information will be provided once your order has been dispatched.

DAMAGED OR INCORRECT ORDERS

If your order arrives damaged or you receive the wrong product, please contact us as soon as possible at:

Email: support.r4c3@gmail.com

Please include your order number and photographs where relevant so that we can investigate and assist you.

CONTACT

For questions about shipping or delivery, contact:

R4C3

Email: support.r4c3@gmail.com