Last updated: 28 September 2026

R4C3 (“R4C3”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order, subscribe to our communications or otherwise interact with R4C3.

R4C3 processes personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act 4 of 2013 (POPIA).

INFORMATION WE COLLECT

Depending on how you interact with R4C3, we may collect information such as:

• Your name

• Email address

• Telephone number

• Billing and delivery address

• Order and transaction information

• Product and sizing information provided when placing an order

• Information you provide when contacting us

• Information provided when subscribing to our newsletter or other communications

• Technical information relating to your use of our website

We only seek to collect information that is reasonably necessary for the purposes for which it is collected.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

• Process and fulfil your orders

• Process payments

• Arrange delivery

• Communicate with you about your order

• Respond to customer enquiries

• Provide customer support

• Send marketing communications where permitted and where you have chosen to receive them

• Improve our website, products and customer experience

• Prevent fraud, misuse or unauthorised activity

• Comply with applicable legal and regulatory obligations

PAYMENT INFORMATION

Payments made through our website may be processed by third-party payment providers.

R4C3 does not need to store your complete card details where these are processed directly by the relevant payment provider.

Payment providers may process your information in accordance with their own privacy policies and terms.

COOKIES

Our website may use cookies and similar technologies to help the website function, understand how visitors use the website and improve your experience.

Some cookies may be provided by third-party services used by R4C3.

You can adjust your browser settings to manage or disable certain cookies. Please note that disabling cookies may affect certain website functionality.

THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party service providers to help operate our business, including providers involved in:

• Payment processing

• Website hosting

• Ecommerce services

• Order fulfilment

• Delivery and courier services

• Email communications

• Website analytics

• Customer support

Where personal information is shared with service providers, we take reasonable steps to ensure that it is handled appropriately and securely.

DATA SECURITY

We take reasonable measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or where retention is required or permitted by applicable law.

YOUR RIGHTS

Subject to applicable law, you may have rights relating to your personal information, including the right to request access to personal information we hold about you, request correction of inaccurate information and object to certain forms of processing.

You may also unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.

The Information Regulator of South Africa is responsible for monitoring and enforcing compliance with POPIA.

CHILDREN

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, website or applicable legal requirements.

The updated version will be published on this page with a revised “Last updated” date.

CONTACT US

If you have questions about this Privacy Policy or how R4C3 handles your personal information, please contact:

R4C3

Email: support.r4c3@gmail.com